HOW WE COMMUNICATE

Clear Communication Throughout Specialty Care

We keep referring offices informed with timely updates, clear documentation, and practical communication throughout the patient’s specialty care.

OUR APPROACH

Communication That Supports Coordinated Care

Our goal is to make it easy for referring offices to understand where their patient is in the specialty-care process and what comes next.

Referral Acknowledgment

We confirm receipt of the referral and begin coordinating with the patient.

Consultation Updates

Relevant findings, recommendations, and treatment plans are shared with the referring office when appropriate.

Treatment Communication

We provide updates when specialty treatment affects ongoing general dental care or coordination.

Follow-Up & Return

When specialty treatment is complete, we help transition the patient back to the referring dentist for continued care.

STAY CONNECTED

How We Communicate

We make it simple to refer patients and stay informed throughout their specialty treatment.

Phone

Best for urgent clinical questions, treatment coordination, or issues that need direct discussion.

Secure Email

Useful for routine communication, documentation, and non-urgent follow-up.

Records & Imaging

Clinical records, images, and supporting documentation are shared securely when appropriate.

Text

Used primarily for scheduling, reminders, and limited non-clinical communication.

CLINICAL UPDATES

What You Can Expect From Us

Consultation findings

Treatment recommendations

Relevant radiographs or imaging

Treatment progress when appropriate

Post-treatment instructions or follow-up

Return-to-referring-dentist information

The information shared depends on the specialty, treatment provided, and what is clinically relevant to the referring office.

Our goal is to provide useful updates that support continuity of care without creating unnecessary communication.

The information shared depends on the specialty, treatment provided, and what is clinically relevant to the referring office.

Our goal is to provide useful updates that support continuity of care without creating unnecessary communication.

PATIENT COMMUNICATION

We Keep Your Patients Informed Too

Clear patient communication helps reduce confusion, improve follow-through, and make the referral experience smoother for everyone involved.

Scheduling & reminders

Day-of-visit communication

Treatment instructions

Follow-up and next steps

SECURE & ACCESSIBLE

Communication With Privacy in Mind

Privacy-Conscious Communication

Clinical information is shared through appropriate channels and only as needed for coordinated care.

Parents & Guardians

For minors, communication is coordinated with the appropriate parent or guardian.

Language Assistance

We work to support patients who may need language assistance or additional help understanding their care.

QUESTIONS ABOUT A REFERRAL?

We’re Here to Make Communication Simple

Contact our team if you have a question about a referral, treatment coordination, or a patient currently under specialty care.